Pricing built for growth

Leading hospitality brands spend years building ordering, delivery and customer platforms in-house. Then they fund the product, design and development teams, hosting, security and support to keep them running. With Bopple, that foundation is ready for you from day one, and you can launch in minutes, not months and months.

Why we price this way

Built so everyone can succeed, on both sides of the counter.

Independent owner-operators deserve the same modern commerce capabilities as global franchise brands. We build that technology once and make it available to every hospitality business, so you can compete, grow and succeed on your terms.

Our pricing follows the same idea. We keep the cost of getting started low, and any usage fees only go as you grow. Simple, outcome-based pricing.

What's included

Everything you need to interact and transact with your community and customers, like never before.

The Platform fee

A clear, usage-based fee for the consumer experience.

The Platform fee covers the features that make ordering easy and secure for all customers, i.e. new login methods, authentication and verification, customer profiles and order history across brands, and important risk scoring and fraud prevention analysis.

• Charged only on successful sales. There's no Platform fee on an incomplete checkout, or incomplete attempts by users.
• Refunded in full if you reject a customer order, cancel or fully refund it.
• Control the experience. Absorb it, or add it to the checkout experiences.
• Always shown clearly. If you pass it on, customers see it when they view their cart or checkout experiences, including any applicable taxes that apply to your business, before they pay.

A single platform fee is calculated based on the order total, including item sales, any delivery fees or weekend and public holiday surcharges you add, less any discounts, rewards and gift cards redeemed on the order.

If the order total is $0.00, due to it being fully discounted or paid in full by a gift card, the platform fee is $0.00.

Held Balance transfer

Successful payments go directly to your connected account powered by Stripe. Stripe is certified annually by an independent PCI Qualified Security Assessor (QSA) as a PCI Level 1 Service Provider.

To keep payments flowing directly to you, respond promptly when Stripe asks for information, and keep your business details and verification up to date. If Stripe restricts your account, for example because verification, KYC or regulatory information is missing or expired, orders are processed to a platform account as a safeguard. These payments are segregated, and are transferred to your Stripe account once verified and we are notified.

Any restriction on your account needs to be resolved promptly. If any payments are directed to the safeguard, “Held balance”, an administrative Held Balance transfer fee of up to 1.45% of the total amount may occur. These safeguarded payments are a last resort, and one you should always avoid by keeping your account up to date.

Taxes and changes

All fees exclude applicable taxes, such as GST, VAT or sales tax, unless stated otherwise. Standard rates may change from time to time.